Velocity Support

How can we
accelerate you?

CMDK

Browse by Category

Detailed documentation for every stage of your journey.

View All Documentation

Getting Started

Master the fundamentals of Pictopus and set up your first pixel-perfect workspace in minutes.

  • Quick start guide
  • Workspace customization
  • Team invitations

My Account

Manage your subscriptions, security settings, and profile identity with ease.

  • Billing & Invoices
  • 2FA Setup
  • Plan upgrades

Troubleshooting

Encountering an issue? Find technical solutions and performance optimization tips here.

  • Connectivity issues
  • API integration help
  • Bug reporting

Popular Questions

How do I export my projects to 4K?

You can find the export settings in the top-right corner of the editor. Select "Production" and choose the 4K resolution preset.

Can I use Pictopus offline?

Is there a student discount available?

How many team members can I add?

Support Team

Sarah Jenkins

Support Lead

"Our team typically responds in under 15 minutes. We are here to keep your velocity high."

Still need assistance?

Our support humans are available 24/7 across multiple channels to help you solve any roadblock.

Live Chat

Instant response time

Email Support

Response within 2 hours

Phone

Mon-Fri, 9am - 6pm EST